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ASAD
ASAD-Lt
(Lite)
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SUPPORT
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Updated 3/19/2026
support.htm
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- Technical support to answer questions and solve problems
is provided by telephone, e-mail and Internet-conferencing.
- Major program version updates (typically 1 to 3 per
year*) are sent, on CD-Rom, directly to all
users by mail. Other periodic minor revisions and updates (typically 12
or more per year*) are posted to the Hiteshew Engineering Systems
Internet website. Users can download the most recent version directly
from the Internet anytime.
* Updates to ASAD-Lt are fewer and less frequent than the full
ASAD version.
For technical support contact
us at:
Ofc: (352) 383-4191
Cel: (352) 617-9057
eMail: timhiteshew@gmail.com
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Technical Support, Software Updates &
Training Fees
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For
the first year of use there is no charge for technical support, software
updates and onsite training**. After the first year, a maintenance fee (which
bundles technical support, software updates and onsite training**) of $575
(ASAD) or $175 (ASAD-Lt) per year per license is charged. This is due on the
anniversary of the original purchase date.
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Software
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Annual Maintenance Fee (eachLicense)
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ASAD
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$575
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ASAD-Lt
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$175
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**
Onsite training for ASAD-Lt is not available and not included in the ASAD-Lt
maintenance agreement..
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